Our technology has transformed mobility for many people with disabilities, and we’re committed to continuing to develop solutions that support everyone’s ability to easily move around their communities.
Go Ride’s technology is helping increase the mobility and independence of transportation for riders with disabilities, with features and capabilities like:
With VoiceOver iOS, Android TalkBack, and wireless braille display compatibility, the Go Ride app makes it easier for riders who are blind to get from A to B at the push of a button.
The Go Ride Rider app is monitored and tested regularly by internal resources and by AudioEye, Inc., a 3rd-Party provider of Accessibility testing and monitoring. The AudioEye certification process involves automatic and manual testing with the goal of meeting Web Content Accessibility Guidelines (WCAG) 2.0 Level AA Standards.
In the United States and Canada, we have taken various steps to provide Go Ride driver-partners with information regarding their obligations to transport riders with service animals. These steps include:
To learn more about our U.S. service animal policy and the process for reporting service animal denial complaints, check out this guide. Our Canada Service Animal Policy can be found in English here and in French here.
Thousands of people rely on service animals / assistance dogs to help them get around their cities and complete everyday tasks. All driver-partners have an important role to play in helping people with service animals / assistance dogs get around their cities. Find out more by watching this movie with Emily Davison and her guide Dog Unity.
Accessibility Compliance Notification
Service Animal Policy
State and federal law prohibit driver-partners using the Go Ride Driver App from denying service to riders with service animals because of the service animals, and from otherwise discriminating against riders with service animals. As explained in Go Ride’s Non-Discrimination Policy, driver-partners who engage in discriminatory conduct in violation of this legal obligation will lose their ability to use the Driver App.